This privacy policy was drafted on June 27, 2025, and was last updated on March 13, 2026.
This content can also be read aloud using the NVDA screen reader for Windows and VoiceOver for iOS. Alternatively, you can enable the “Read Page” feature in the UserWay PRO accessibility widget.
Bosca S.p.A. is committed to ensuring the accessibility of its website www.bosca.it, in accordance with Legislative Decree No. 82 of May 27, 2022, implementing European Directive 2019/882.
Bosca S.p.A. believes that it is a collective moral obligation to ensure that everyone has access to information, products, or services without encountering obstacles or barriers, so that everyone can live with dignity, equality, and independence. For this reason, we have invested resources to make the website easier to use and more accessible to everyone, including people with disabilities.
In accordance with Legislative Decree 82/2022, the following guidelines are provided below:
information on the assessment of how the service meets accessibility requirements, specifying the applicable requirements;
a general description of the service, in accessible formats;
descriptions and explanations necessary to understand how the service works;
a description of how the service meets accessibility requirements;
information demonstrating that the service delivery process and related monitoring ensure the service’s compliance;
support and reporting of any accessibility issues.
1. Accessibility requirements and applicable criteria
The requirements for digital accessibility are set forth in Legislative Decree No. 82 of May 2022, No. 82 , “Implementation of Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services,” which, for technical aspects, refers to the UNI EN 301549 standard.
Specifically, the website’s compliance must be assessed against the criteria set forth in Chapters 9 “Web” and 10 “Non-Web Content,” which refer to the Web Content Accessibility Guidelines (WCAG) 2.1 at Levels A and AA.
The four fundamental principles of digital accessibility, as outlined in WCAG 2.1, are:
Perceptible – The content is presented in a clear and understandable way.
User-friendly – The interface is easy for all users to navigate.
Understandable – The information and processes are intuitive and easy to understand.
Accessible – The website is compatible with the most common assistive technologies.
In accordance with the aforementioned UNI EN 301549 standard, which clearly lists the 50 success criteria to be considered when assessing the accessibility of a website, technical analyses were conducted on the website’s content, which includes both textual and non-textual information, downloadable documents and forms, and forms of two-way interaction, such as the processing of digital forms and the completion of authentication, identification, and payment processes.
Of the 50 success criteria specified by current technical standards, the following are considered inapplicable to this website:
Areas excluded from the scope of application
Article 1, paragraph 5, of Legislative Decree No. 82/2022 states that the provisions of the decree do not apply to the following website content and mobile applications:
media time-based content pre-recorded and published before June 28, 2025;
file formats for office documents published before June 28, 2025;
maps and online mapping services, provided that, for maps intended for navigation, essential information is provided in an accessible digital format;
third-party content that is neither funded nor developed by the relevant business entity nor subject to its control (on this website, non-conformities have been identified related to third-party plugins or services, which Bosca S.p.A. cannot directly address to resolve);
content of websites and mobile applications that are considered archives in the sense that they contain only content that has not been updated or revised since June 28, 2025.
2. General description of the service
This website is intended for end consumers and provides a service offering commercial information and the opportunity to purchase products from Bosca S.p.A. On the website, users can learn more about the wines produced, view the production method and the company’s history, and purchase the company’s products. The site also allows users to book a tour of the winery, finalizing the purchase of the experience directly on the platform, view the company’s direct contact information and location, and fill out a form to request information.
3. How the service works
The website is accessible from desktop computers, tablets, and smartphones using the major web browsers currently available and is available in Italian and English. Navigation of the site is straightforward, thanks to an intuitive menu.
Users can access the website’s features in the ways described below:
Purchasing products: Users can browse products from a catalog organized into sparkling wines, wines, aperitifs, and drinks. By selecting a specific product, users can view the product details, price, and a brief description. They can add the product to the cart by clicking the dedicated button or add it to their wishlist. To proceed to checkout, the user must click the cart icon and proceed by entering their information or logging into their account. To finalize a purchase, a minimum of three products must be added to the cart, and orders must be in multiples of three.
Returns: The consumer may return a purchase made online through their account dashboard, following the procedures outlined in the Terms of Sale, which can be found in the website footer.
Book a winery tour: by selecting the “Wineries” menu item and clicking the “Book Your Tour” button on the page, users can view more information about the experience, such as the description, the cost, and the location. By clicking the “book” button, the user can fill out a form to finalize their booking. Also on the same page, there is the option to create a gift certificate for the experience.
Log in to the member area: Users can log in to their member area by clicking the icon in the top right corner and entering their email address and password. You can also click the same icon to create a new account.
blog: By clicking on the “B more” menu item, users can view articles, news, and press releases about the company and related topics.
Work with us: Users interested in applying for a job can click on the “Work with us” menu item in the footer and fill out the form provided.
Request Information: Users can contact the company via the email addresses listed in the footer or by filling out the form on the “Contact Us” page.
Reports: Users can submit a report by filling out the dedicated form on the “Reports” page, which can be accessed by clicking the menu item in the footer.
Subscribe to the newsletter: Users can subscribe to the newsletter by filling out the form in the footer and clicking the confirmation button.
4. Compliance with accessibility requirements
Bosca S.p.A. has implemented solutions to make its website accessible and compatible with assistive technologies, with the aim of improving the user experience for all users.
Following specific technical inspections, a technical report was produced outlining the corrections and improvements needed to meet the compliance criteria.
The accessibility features implemented on the website available to users include, but are not limited to, the following:
Compatibility with assistive technologies (e.g., NVDA, Jaws)
Navigation using the keyboard
Appropriate color contrasts
Text alternatives for graphic and multimedia content
Zoom and font resizing
Subtitles for multimedia content and text transcripts
Control of animations and reduction of non-essential movements
Forms and input fields with clear labels for easier interaction
Accessibility of web content for users who rely on assistive technologies, such as
screen readers, alternative keyboards, or voice commands, is further supported by the use of ARIA attributes, which are useful for describing the role, state, and properties of user interface elements, for communicating dynamic interactions (e.g., expandable menus, modals, sliders) to screen readers, and for supporting keyboard navigation within complex components.
To further improve accessibility and the user experience,
a widget ( UserWay
PRO) has been integrated into the website. Its use by website visitors is
completely free and helps improve the site’s compliance
with the Web Content Accessibility Guidelines (WCAG 2.1).
UserWay PRO offers a variety of features to
improve the website’s accessibility and user experience
through a dedicated panel that can be accessed by clicking
on the widget icon or using the keyboard shortcut
CTRL+U, as listed below.
Screen reader : Reads all page content aloud without requiring the installation of an external reader.
Dictionary: allows you to look up words in dictionaries without having to leave the website. Essential for people with cognitive disabilities, non-native English speakers, and others.
Larger text: allows you to increase the text size on the screen with four different zoom levels, making every part of the site immediately easier to read.
Saturation: sets the color intensity of a website to high, low, or grayscale.
Contrast: inverts the colors of a website or lets you switch between light and dark modes.
Smart contrast: ensures that all colors on the site are fully compliant with ADA standards, ensuring greater visibility of content.
Featured links: Highlights links, buttons, and other interactive, clickable elements using light, high-contrast colors, making them easier to identify and improving the site’s usability, navigation, and overall accessibility.
Pause animations: pauses content that moves or refreshes automatically and is considered a barrier to accessibility; stops animations and flashing content that are distracting and may trigger seizures in people at risk.
Text Spacing: Adjusts the text and line spacing to improve readability for users with dyslexia and visual impairments, offering three levels of adjustment for a personalized and more accessible reading experience.
Line spacing: Increases the height of the lines to ensure more comfortable spacing throughout the text.
Text alignment: aligns the website text to the left, right, or center to ensure a personalized and more accessible reading experience.
Fonts for dyslexia: The “UserWay Dyslexia Friendly” font improves readability and offers a simpler, smoother reading experience for visitors with dyslexia.
Cursor Large: Increases the standard cursor size by 400% so that the pointer is always visible. This allows for faster and more accessible navigation through hyperlinks, tabs, and form elements.
Tooltips: Display alternative text and ARIA labels for elements on the screen with a simple mouse hover. The tooltips are clearly visible, high-contrast, and easy to read for users with visual impairments and accessibility needs.
Page structure: quickly displays page headings, anchor points, and links in a clear, structured, easily navigable, and accessible format. It helps both users with disabilities and those without to find the content they are looking for more quickly.
In addition to the features that users can enable from the accessibility menu, the UserWay PRO widget can detect numerous website non-conformities and make the necessary corrections in real time, without modifying the source code but only what the browser displays on the screen. This makes the website more accessible to all end users, including those who use assistive technologies.
Additional accessibility requirements related to e-commerce services
The service ensures that features related to identification, security, and payment are accessible, including through the use of systems that make these features perceivable, operable, understandable, and reliable.
With regard to electronic payments, the website uses the leading providers in the market, which are listed below:
American Express: does not publicly provide the VPAT, but does provide a Accessibility Statement for American Express services. If you have any concerns regarding the accessibility of the payment service, please send an email to: accessibilityitalia@aexp.com
Apple Pay: features accessibility features and certificate VPAT. If you have any concerns regarding the accessibility of the payment service, please send an email to: accessibility@apple.com
Mastercard: does not publicly provide the VPAT, but states that it follows the guidelines for accessibility in the design of Mastercard services. If you have any feedback regarding the accessibility of the payment service, please visit the following page: https://developer.mastercard.com/support/
Satispay: does not provide any specific documentation regarding accessibility. If you have any concerns regarding the accessibility of the payment service, please send an email to: support@satispay.com
Visa: does not publicly provide the VPAT, but declares its commitment to accessibility through dedicated features. If you have any feedback regarding the accessibility of the payment service, please fill out the following contact form: https://usa.visa.com/Forms/contact-us-form.html
Compliance Status
To determine the website’s compliance status, the guidelines and assessment checklist prepared by AgID were used. The technical review conducted by an expert accessibility consultant revealed the following status, as of the date this policy was drafted or updated.
This website is partially compliant the requirements set forth in Appendix A of the UNI CEI EN 301549 standard due to the instances of non-compliance listed below:
The web pages do not comply with the requirements set forth in Chapter 9, “Web,” of the UNI CEI EN 301549 standard
The PDF files available for download from the website do not comply with the requirements of Chapter 10, “Non-Web Documents”.
Specifically:
some visual information is not properly structured in the code (such as lists or headings), which can hinder navigation using assistive technologies and the interpretation of the content hierarchy;
Some text lacks semantic markup, making it difficult for screen readers to determine its semantic significance and use appropriate intonation;
In some cases, page elements do not clearly indicate their purpose or function;
some content cannot be accessed using the keyboard;
In some sections, the order of the information accessed via the keyboard does not correspond to the meaning of the content;
Some content lacks visual cues indicating the focus in certain sections, which can make it difficult to tell where you are while navigating without a mouse.
During accessibility audits, several structural non-conformities were identified that can be attributed to the technology platform on which the site is based. Immediate corrective action on these components could compromise the proper functioning of certain service features. Since the affected portions of code were developed prior to June 28, 2025, the adaptation will be scheduled as part of the development of a future version of the site.
Furthermore, this accessibility statement considers
non-conformities corrected by the UserWay PRO widget to be resolved, as the
changes made by it meet the success criteria
set forth in current regulations.
5. Accessibility Monitoring Process
Bosca S.p.A. has paid particular attention to the service delivery process to ensure it meets the requirements set forth in digital accessibility regulations, drawing on the support of external consultants for the following activities:
technical assessment of the website's accessibility through a gap analysis;
user testing of key user flows, including the use of assistive technologies;
analysis of third-party technologies, plugins, and services implemented on the website;
report on the gaps and nonconformities identified during the technical review and testing;
correction of code non-conformities using UserWay technologies;
validation of the corrections made to nonconformities;
drafting of accessibility documentation available to the public;
definition of internal policies and procedures for handling support requests submitted by users.
Bosca S.p.a. intends to conduct periodic technical reviews to monitor the website’s accessibility over time, including through the potential involvement of third parties specializing in digital accessibility, in order to make any necessary improvements, including those resulting from user feedback.
Technical audits are conducted by an external consultant specializing in accessibility, who uses state-of-the-art technological tools that comply with current regulations to assess compliance in various ways: through semi-automated code checks, manual user testing, and with the aid of assistive technologies.
6. Support and Reporting Issues
If you have difficulty accessing the content and features of the website, or if you need any further assistance, you can:
Send a message to the following email address: info@bosca.it
Fill out the form on the following page:
Contact us
In your message, please specify:
first and last name;
URL of the web page or sections of the site that are the subject of the report;
a clear and concise description of the problem encountered;
devices used (operating system, browser, any assistive technologies);
any suggestions for improving accessibility.
We will address these reports as soon as possible, and they may help us continuously improve the website's accessibility.
