This privacy policy was drafted on June 27, 2025, and was last updated on March 13, 2026.
This content can also be read and made available in spoken form using the NVDA screen reader for Windows and VoiceOver for iOS. Alternatively, you can also enable the “Read Page” feature in the UserWay PRO accessibility widget.
Bosca S.p.a. is committed to ensuring the accessibility of its website www.bosca.it, in accordance with Legislative Decree No. 82 of May 27, 2022, which implements European Directive 2019/882.
Bosca S.p.a. believes that it is a collective moral obligation to ensure that everyone has access to information, products, or services without encountering obstacles or barriers, so that everyone can live with dignity, equality, and independence. For this reason, resources have been invested to make the website easier to use and more accessible to everyone, including people with disabilities.
In accordance with Legislative Decree 82/2022, the following guidelines are provided below:
information on the assessment of how the service meets accessibility requirements and that specifies the applicable requirements;
a general description of the service, in accessible formats;
descriptions and explanations necessary to understand how the service works;
a description of how the service meets accessibility requirements;
information demonstrating that the service delivery process and the associated monitoring ensure the service's compliance;
support and reporting of any accessibility issues.
1. Accessibility Requirements and Applicable Criteria
The requirements for digital accessibility are set forth in Legislative Decree No. 82 of May 27, 2022, “Implementation of Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019, on the accessibility requirements for products and services,” which, for technical aspects, refers to the UNI EN 301549 standard.
Specifically, the website’s compliance must be assessed against the criteria set forth in Chapters 9, “Web,” and 10, “Non-Web Content,” which refer to the Web Content Accessibility Guidelines (WCAG) 2.1 at levels A and AA.
The four fundamental principles of digital accessibility, as outlined in WCAG 2.1, are:
Perceptible – The content is presented in a clear and understandable way.
User-friendly – The interface is easy for all users to navigate.
Understandable – The information and operations are intuitive and easy to understand.
Robust – The website is compatible with the most common assistive technologies.
Based on the aforementioned UNI EN 301549 standard, which clearly lists the 50 success criteria to be considered when assessing the accessibility of a website, technical analyses were conducted on the website’s content—which includes both textual and non-textual information, downloadable documents and forms, and bidirectional forms of interaction , such as the processing of digital forms and the completion of authentication, identification, and payment processes.
Of the 50 success criteria specified by current technical standards, the following are considered inapplicable to this site:
1.2.4 Subtitles (in real time)
Areas Excluded from Application
Article 1, paragraph 5, of Legislative Decree No. 82/2022 states that the provisions of the decree do not apply to the following website content and mobile applications :
time-based media that were pre-recorded and published before June 28, 2025;
office file formats released before June 28, 2025;
maps and online mapping services, provided that, for maps intended for navigation, the essential information is provided in an accessible digital format;
third-party content that is neither funded nor developed by the relevant business entity nor subject to its control (on this website, non-conformities have been identified related to third-party plugins or services, which Bosca S.p.A. cannot directly address to resolve them);
content from websites and mobile applications that are considered archives in the sense that they contain only content that has not been updated or revised after June 28, 2025.
2. General Description of the Service
This website is intended for end consumers and offers a service providing product information and purchasing options for Bosca S.p.A. products. On the website, users can learn more about the wines produced, review the production methods and the history of the company, and purchase the company’s products. The website also allows users to book a tour of the winery, completing the purchase of the experience directly on the platform, view the company’s direct contact information and geographic location, and fill out a form to request information.
3. How the Service Works
The website can be accessed from desktop computers, tablets, and smartphones using the major web browsers currently available and is available in Italian and English. Navigation of the site is straightforward via an intuitive menu.
Users can access the site's features in the ways described below:
Purchasing products: Users can view products from a catalog organized into sparkling wines, wines, aperitifs, and drinks. By selecting a specific product, users can view the product details, price, and a brief description. They can add the product to their cart by clicking the dedicated button or add it to their wish list. To proceed to checkout, the user must click on the shopping cart icon and enter their information or log in to their account. To complete a purchase, the user must add at least three products to the shopping cart, in multiples of three.
Returns: Consumers may return a purchase made online through their account dashboard, following the procedures outlined in the Terms of Sale, which can be found in the website footer.
Book a winery tour: From the “Wineries” menu item and by clicking the “Book Your Tour” button on the page, the user can view more information about the experience, such as the description, cost, and location. By clicking the “Book” button, the user can fill out a form to finalize their reservation. On the same page, users can also create a gift certificate for the experience.
Access the members-only area: Users can access their members-only area by clicking the icon in the upper-right corner and entering their email address and password. You can also create a new account by clicking that same icon.
blog: By clicking on the “B more” menu item, users can view articles, news, and press releases about the company and related topics.
Work with Us: A user interested in applying for a job can click on the “Work with Us” menu item in the footer and fill out the form provided.
Request for information: Users can contact the company via the email addresses listed in the footer or, alternatively, by filling out the form on the “Contact Us” page.
Reports: Users can submit a report by filling out the dedicated form on the “Reports” page, which can be accessed by clicking the menu item in the footer.
Subscribe to the newsletter: Users can subscribe to the newsletter by filling out the form in the footer and clicking the confirmation button.
4. Compliance with accessibility requirements
Bosca S.p.a. has implemented solutions to make its website accessible and compatible with assistive technologies, with the goal of improving the user experience for all users.
Following specific technical inspections, a technical report was produced that identified the corrections and improvements needed to meet the compliance criteria.
The website accessibility features implemented and available to users include, but are not limited to, the following:
Compatibility with assistive technologies (e.g., NVDA, Jaws)
Keyboard Navigation
Appropriate color contrasts
Text Alternatives for Graphics and Multimedia Content
Zooming and Resizing Fonts
Subtitles for multimedia content and text transcripts
Controlling Animations and Reducing Non-Essential Movements
Forms and input fields with clear labels for easier interaction
The accessibility of web content for users who use assistive technologies, such as
screen readers, alternative keyboards, or voice commands; it is also supported by ARIA attributes, which are used to describe the role, state, and properties of user interface elements, to communicate dynamic interactions (e.g., expandable menus, modals, sliders) to screen readers, and to support keyboard navigation within complex components.
To further improve accessibility and the user experience, a widget (UserWay PRO) has been integrated into the website. Its use by website users is completely free and helps improve the site’s compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
UserWay PRO offers a wide range of features to improve website accessibility and the user experience through a dedicated panel that can be accessed by clicking the widget icon or using the keyboard shortcut CTRL+U, as listed below.
Screen reader: Reads all page content aloud without requiring the installation of an external reader.
Dictionary: allows you to look up words in dictionaries without having to leave the website. Indispensable for people with cognitive disabilities, for those who are not native English speakers, and more.
Larger Text: Allows you to increase the text size on the screen by offering four different magnification levels, making every part of the site immediately more readable.
Saturation: Sets the color intensity of a website to high, low, or grayscale .
Contrast: Inverts the colors of a website or lets you switch between light and dark contrast modes.
Smart Contrast: Ensures that all colors on the site are fully compliant with ADA standards, ensuring greater content visibility.
Featured Links: Highlights links, buttons, and other interactive and clickable elements using light, high-contrast colors, making them easier to identify and improving the site’s usability, navigation, and overall accessibility.
Freeze Animations: Pauses content that moves or updates automatically and is considered a barrier to accessibility; stops animations and flashing content that are distracting and may trigger seizures in people at risk.
Text Spacing: Adjusts the text and line spacing to improve readability for users with dyslexia and visual impairments, offering three levels of adjustment for a personalized and more accessible reading experience.
Line spacing: Increase the line height to ensure more comfortable spacing throughout the text.
Text alignment: Align the website text to the left, right, or center to ensure a personalized and more accessible reading experience.
Fonts for dyslexia: The “UserWay Dyslexia Friendly” font improves readability and offers a simpler, more fluid reading experience for visitors with dyslexia.
Large Cursor: Increases the standard cursor size by 400% so that the pointer is always visible. This allows for faster and more accessible navigation through hyperlinks, tabs, and form fields.
Tooltips: Display alternative text and ARIA labels for elements on the screen with a simple mouse hover. The tooltips are clearly visible, high-contrast, and easy to read for users with low vision and accessibility needs.
Page Structure: Quickly displays page headings, reference points, and links in a clear, structured, easily navigable, and accessible manner. It helps both users with disabilities and those without to find the content they are looking for more quickly.
In addition to the features that users can enable from the accessibility menu, the UserWay PRO widget can detect numerous website non-conformities and make the necessary corrections in real time, without modifying the source code but only what the browser displays on the screen. This makes the website more accessible to all end users, including those who use assistive technologies.
Additional accessibility requirements related to e-commerce services
The service ensures that features related to identification, security, and payment are accessible, including through the use of systems that make these features perceivable, usable, understandable, and reliable.
With regard to electronic payments, the website uses the leading providers in the market, which are listed below:
American Express: does not publicly provide the VPAT, but does have an Accessibility Statement for American Express services. If you have any feedback regarding the accessibility of the payment service, please send an email to: accessibilityitalia@aexp.com
Apple Pay: features accessibility-related functions and is VPAT-certified. If you have any feedback regarding the accessibility of the payment service, please send an email to: accessibility@apple.com
Mastercard: does not publicly provide the VPAT, but states that it follows accessibility guidelines in the design of Mastercard services. If you have any concerns regarding the accessibility of the payment service, please visit the following page: https://developer.mastercard.com/support/
Satispay: does not provide any specific documentation regarding accessibility. If you have any concerns regarding the accessibility of the payment service, please send an email to: support@satispay.com
Visa: Does not publicly provide the VPAT, but states its commitment to accessibility through dedicated features. If you have any reports regarding the accessibility of the payment service, please fill out the following contact form: https://usa.visa.com/Forms/contact-us-form.html
PayPal: does not publicly provide its VPAT, but states its ongoing commitment to ensuring the accessibility of its services in accordance with the WCAG guidelines. If you have any concerns regarding the accessibility of the payment service, you can contact support through the dedicated page: https://www.paypal.com/it/smarthelp/contact-us Stripe: designs its payment components (such as Checkout and Elements) to be compliant with WCAG accessibility standards. If you have any reports regarding the accessibility of the payment service, you can contact support via the following page: https://support.stripe.com/
Compliance Status
To determine the website’s compliance status, the guidelines and assessment checklist prepared by AgID were used. The technical review conducted by an expert accessibility consultant yielded the following results, as of the date this policy was drafted or updated.
This website is partially compliant with the requirements set forth in Appendix A of the UNI CEI EN 301549 standard due to the instances of non-compliance listed below:
The web pages do not comply with the requirements set forth in Chapter 9, “Web,” of the UNI CEI EN 301549 standard
The PDF files available for download from the website do not comply with the requirements of Chapter 10, “Non-Web Documents.”
Specifically:
Some visual information is not properly structured in the code (such as lists or headings), which can hinder navigation using assistive technologies and the interpretation of the content hierarchy;
Some text lacks semantic markup, making it difficult for screen readers to determine its semantic weight and use appropriate intonation;
In some cases, page elements do not clearly indicate their purpose or function;
some content cannot be accessed using the keyboard;
In some sections, the order in which information is accessed via the keyboard is not consistent with the meaning of the content;
Some content lacks visual indicators for keyboard focus in certain sections, which can make it difficult to know where you are when navigating without a mouse.
During accessibility audits, several structural non- conformities were identified that can be attributed to the technology platform on which the site is based. Immediate corrective action on these components could compromise the proper functioning of certain features of the service. Since the affected portions of code were developed before June 28, 2025, the update will be planned as part of the development of a future version of the website.
Furthermore, this accessibility statement considers non- conformities corrected by the UserWay PRO widget to be resolved, since the changes it makes meet the success criteria set forth in current regulations.
5. Accessibility Monitoring Process
Bosca S.p.a. has paid particular attention to the process of providing the service to ensure that it meets the requirements set forth in the regulations on digital accessibility, drawing on the support of external consultants for the following activities:
technical assessment of the website's accessibility through a gap analysis;
user testing of key user flows, including the use of assistive technologies;
analysis of third-party technologies, plugins, and services implemented on the site;
report on the gaps and nonconformities identified during the technical review and tests;
correction of non-compliance issues with the code and using UserWay technologies;
validation of the corrections made to nonconformities;
preparing accessibility documentation available to the public;
Definition of internal policies and procedures for handling support requests submitted by users.
Bosca S.p.a. intends to consider conducting periodic technical audits to monitor the website’s accessibility over time, including with the possible assistance of third parties specializing in digital accessibility, in order to make any necessary improvements, including those resulting from suggestions from users.
Technical audits are conducted by an external consultant specializing in accessibility, who uses technological tools that are always up to date with current regulations to reassess the status of compliance in various ways: through semi-automated code checks, manual user testing, and with the aid of assistive technologies.
6. Support and Reporting Issues
If you have difficulty accessing the website's content and features, or if you need any further assistance, you may:
Send a message to the following email address: info@bosca.it
Fill out the form on the following page:
Contact Us
In your message, please specify:
first and last name;
URL of the web page or sections of the site that are the subject of the report;
a clear and concise description of the problem encountered;
devices used (operating system, browser, any assistive technologies);
any suggestions for improving accessibility.
Reports will be addressed as soon as possible and may help us continuously improve the website's accessibility.
